Contact ThumbnailInsight. We'd Love to Hear From You

We’re a small, dedicated team that personally reads every message. Whether you have a bug report, a feature idea, or simply want to say hello, feel free to reach out anytime.

General enquiries

Questions about the tool, partnerships, or press enquiries.

General & partnerships

Bug reports & support

Found something broken or have a feature suggestion?

Support & bug reports

Privacy & legal

Data requests, GDPR/CCPA enquiries, or legal matters.

Privacy & legal requests

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Our Response Times

Bug reports: We aim to respond within 24 hours on business days
Feature requests: We review all suggestions every week
General enquiries: Within 2–3 business days
Partnership / press: Within 5 business days
Privacy / legal: Within 5 business days as required by law

Contact ThumbnailInsight. We'd Love to Hear From You

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Our Response Times